A Breakdown of Our Services

Click on a Service to learn more

Back Offices Services

  • Customer Services
  • Building Maintenance
  • Maintaining of social Media Accounts
  • General Office Administration (Ordering of stationery & Groceries)
  • Answering of Calls, taking messages and redirecting
  • Arranging of Events
  • Taking Minutes of Meetings
  • Providing administration support to Sales Rep and Senior Management
  • Bookkeeping
  • Advisory
  • Banking
  • Annual Financial Statements
  • SARS Compliance and Submissions
  • Payroll
  • Company Registrations
  • Financial Framework and Reporting
  • Compliance and Governance
    • Administration related to the maintenance and creation of personnel records
    • Initialize, design, implement new processes & structures
    • Manage structures. Ensuring the compliance with relevant labour laws
    • Involvement in policy formulation
    • Induction Processes
    • Obtain & Maintain Personnel Records
    • Human Resource Administration
    • Data Capturing
    • All Employment contractual duties
    • Staff Well Being
    • Strategic road maps of all Staff
    • Skills Planning
  • Employment Contracts
  • Drafting Master Service Agreement
  • Memorandum of Incorporation
  • Memorandum of Understanding
  • Lease Agreements
  • Shareholders Agreement
  • Non Disclosure Agreement
  • Sale of share Agreements
  • Resolutions
  • Share Certificates
  • Policies
  • Drafting agreements
  • High Court and Magistrates Court Litigation
  • Family/ Divorce matters
  • Deceased Estates
  • Debt collection
  • Shortfall matters
  • Debt Review

Data Management
& Analytics Services

  • Enterprise Data (Information) Strategy
  • Data Integration Architecture
  • ODS and Enterprise Message Model Architecture and Alignment
  • ESB and SOA Architecture
  • Design, Implementation, and Testing for all of the above
  • Technology Recommendation
  • Major Vendor Tool Experience:
    • Extract, Transform, And Load (ETL)
    • Enterprise Service Bus (ESB)
    • Services Oriented Architecture (SOA)
    • Micro Services
  • MDM Strategies and Implementation Roadmaps
  • MDM Business Case Development and Prioritization
  • MDM Education, Socialization, and Change Management
  • MDM Architecture and Technology Selection
  • MDM Project Management and Implementation
  • MDM Program Management and Guidance, including Alignment with:
    • Data Governance & Stewardship
    • Data Architecture
    • Data Integration Architecture
    • Data Quality Management
    • Metadata Management
  • Data Quality Strategy and Discovery
  • Data Quality Technology Selection
  • Data Quality Assessment
  • Data Quality Improvement
  • Data Cleansing
  • Data Standardization
  • Data Matching, Survivorship, and Enrichment
  • Data Quality planning and preparation for ERP implementation
  • Metadata Management support for Data Quality
  • BI / Analytics Strategy and Roadmap
  • BI Centre of Excellence (COE) / Competency Center (BICC)
  • Data Warehouse Maturity Assessment
  • Reporting Solutions, Dashboards & Scorecards
  • Technology Recommendations

IT & Managed Services

  • Application Support
  • Application Management Services
  • System Integration Services
  • Dev Ops
  • Product Development
  • Solution Architecture
  • Consulting Services
  • ICT Governance Services
  • Full IT Management Services
  • Maintenance & Support
  • Mobile Application Development
  • Web / Custom Application Development
  • UX/UI/Graphic Design
  • Software Testing
  • Software Performance Testing
  • Content Management Systems
  • Rapid prototyping
  • Infrastructure as a Service
  • Scope definition
  • Governance definition
  • Assurance and audit
  • Quality management
  • Time and cost management
  • Resource management
  • Risk management
  • Best practice establishment
  • Maturity assessment
  • Performance tracking & reporting
  • Review and recovery
  • Project justification management
  • Governance definition
  • Compliance audits
  • Creating review and gate processes
  • Roles and responsibility definition
  • Monitoring quality of reports
  • Best practice establishment
  • Maturity advancement
  • Benefits of GTI approach
    • Optimisation of resources across all projects
    • Performance management through monitoring and measurement
    • Creation and implementation of effective processes and standards
    • Quality assurance on all projects
    • Coordinated resource management
  • Methodologies
    • PMI/PMBOK
    • Agile and Scrum Based Solutions
    • Traditional
    • Prince2
  • International standards and frameworks compliant – PMBOK, Agile, Prince2, ITIL, CMMI, BABOK, ISO 9001/27001
  • Robust governance and structured processes
  • SLA Management structure framework and processes
  • End to End Transition processes
  • Customer workshops & Questionnaires
  • Onshore/Offshore assessment (Qualitative & quantitative driven)
  • Methodology based approach on each engagement
  • Tools for customer engagement
    • Service level based KPI’s
    • Multi sector i.e. Telecom, Finance, Mining – KPI catalogue
    • Project Risk Repositories
    • Concerns and Key success factor reporting
    • Contract Integrity checklists (tool based requirements vs delivery matching)

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